Customer requests

• 13:05General · order

  [ORDER RECOVERY: delivery_failed] M261008-EE177 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:05General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] M261008-EE177 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 09:09Product

  Restock request: Grass Fed Striploin Aus (rc-805100) at Pererenan

  OpenStart
• 16:53General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] M260930-CBE8F — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 16:50General · order

  [ORDER RECOVERY: delivery_failed] M260930-CBE8F — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 16:43General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] M260930-DE165 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:00General · order

  [ORDER RECOVERY: delivery_failed] M260929-F0FC4 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 21:33General · order

  [ORDER RECOVERY: pos_push_gave_up] M260928-042EF — This paid order never reached the kitchen POS. Tell the kitchen now, then re-push it (runchise-order-push with force: true) or refund the customer. Last error: pos_http_400: {"message":"Payment Amount not matched with total amount, expected %{total} got %{paid}"}

  Open the order
  OpenStart
• 21:13General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] M260928-042EF — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 19:23General · order

  [ORDER RECOVERY: delivery_failed] M260928-8C4DE — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 15:28General · order

  [ORDER RECOVERY: delivery_failed] M260928-18863 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 14:16General · order

  [ORDER RECOVERY: delivery_failed] M260928-2A372 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 12:20General · order

  [ORDER RECOVERY: delivery_failed] M260925-19A6F — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 11:40General · order

  [ORDER RECOVERY: delivery_failed] M260925-F5CD7 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 11:40General · order

  [ORDER RECOVERY: payment_creation_uncertain] M260925-C0E1E — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 11:33General · order

  [ORDER RECOVERY: delivery_cancelled] M260925-418F7 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 16:54General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260924-290F8 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 16:54General · order

  [ORDER RECOVERY: delivery_cancelled] M260924-290F8 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 16:09General · order

  [ORDER RECOVERY: delivery_failed] M260924-A749C — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 15:06General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260924-E2CB9 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 14:29General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] M260924-E2CB9 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:41General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-A501C — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:41General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-B6860 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:41General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-23E67 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:41General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-71FB6 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:41General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-E7C6E — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:40General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-9CFF4 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:40General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260921-81987 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:40General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260922-729F7 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:40General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260922-86A42 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:40General · order

  [ORDER RECOVERY: pos_cancel_failed: customer already refunded, void the ticket in Runchise] M260922-DC1F6 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 13:56General · order

  [ORDER RECOVERY: delivery_cancelled] M260922-DC1F6 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 07:42General · order

  [ORDER RECOVERY: payment_creation_uncertain] M260921-27EEB — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 22:00General · order

  [ORDER RECOVERY: delivery_cancelled] M260921-81987 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 20:35General · order

  [ORDER RECOVERY: delivery_failed] M260921-23E67 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded. TEST CLOSED: GoSend staging rejected; sandbox payment fully refunded in two refunds totalling Rp109250. No real food or courier. Automated test cleanup, not staff acknowledgement.

  Open the order
  Resolved
• 19:11General · order

  [ORDER RECOVERY: recipient_unreachable] M260921-23E67 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded. TEST CLOSED: GoSend staging rejected; sandbox payment fully refunded in two refunds totalling Rp109250. No real food or courier. Automated test cleanup, not staff acknowledgement.

  Open the order
  Resolved
• 18:52General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1000 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 18:52General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] M260810-447B3 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 18:52General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1002 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 18:52General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1001 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart
• 18:52General · order

  [ORDER RECOVERY: kitchen_acknowledgement_overdue] DEMO-1003 — Check payment and kitchen status; contact the customer and arrange delivery or a support refund. Do not mark resolved until the outcome is recorded.

  Open the order
  OpenStart

41 shown · open → in progress → resolved / rejected